Tips
Questions

Don’t Over-Wash Your Clothes

Washing clothes too often can fade the color of your garments and weaken the fabric over time. Some clothing items, like underwear, socks, and t-shirts should be washed after every wear. More durable garments that don’t rest as closely to sweat glands will hold up to a few wears without needing cleaning. Your jackets, jeans, and some other types of pants only need to be cleaned when they’re soiled or develop an odor.

Read and Remember Care Labels

Most people know to separate their darks and whites, but that doesn’t mean that all dark clothing should go together. Clothes that have “permanent press” or “delicate” on their labels should only be washed in those cycles. Heavier clothes can be washed in gentler cycles, but those options might not be sufficiently thorough for heavier clothes or bedding. When you buy a garment, read the care label. Know which of your clothes require hand-washing, gentle cycles, or are dry clean only.
Lisez et respectez des étiquettes d'entretien

Take Manufacturer “Dry Clean Only” Labels Seriously

Washing your dry cleaning might save you a few dollars in the short term, but in most cases, you’ll also ruin your garments. Clothing manufacturers don’t want you to accidentally ruin their clothing, so they make sure their labeling indicates the best cleaning recommendation for your garments. In other words, trust the label.

Folding vs. Hanging Clothes

Some clothing should be folded and others hung, but most textile manufacturers leave that piece of information off of the clothing label.

As a general rule:

Hang: Blouses, trousers, dress pants, dresses, jumpsuits, jackets, overcoats, blazers, suits, and dress skirts and pressed shirts.
Fold: Sweaters, casual shirts, and heavy pants. If you don’t have drawer space, fold sweaters over a hanger to avoid misshaping the shoulders.

Other questions?

Phone: 02-672.98.90

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What is Dry Cleaning?

Dry cleaning uses fluids to remove soils and stains from fabrics. Among the advantages of dry cleaning is its ability to dissolve grease and oils in a way different from water. Natural fibers such as wools and silks dry clean beautifully, but can shrink, distort, and lose color when washed in water. Synthetic fibers like polyester also respond well to dry cleaning. However, with washing, they can retain oily stains. Dry cleaning helps to return garments to a “like-new” condition using precautions to prevent shrinkage, loss of color, and change of texture or finish.

What is the difference between dry cleaning and regular washing?

Dry cleaning is any cleaning process for clothing and textiles using an organic solvent other than water. Special solvents and soaps are used so as not to harm fabrics and dyes that will not withstand the effects of ordinary soap and water. This process is gentler than regular washing because it reduces the possibility of shrinkage and/or color loss. The solvents work better than water, removing stains without ruining fabric.

What causes buttons to crack and fall apart?

Some buttons are made out of materials that can’t withstand normal dry-cleaning or washing procedures. Our policy is to identify and remove these types of buttons before cleaning. Over time, laundered shirt buttons may crack due to the heat & pressure used to properly press the shirt. When this happens, we replace them.

Why can't all spots or stains be removed?

To break down the stain may also break down the fabric or dye, thereby ruining the garment. When we discover this type of stain, our policy is to stop attempting to remove it before any damage to the garment occurs.

What do I do if I get a stain on my clothes?

Take caution when using home remedies. It is usually easier for us to remove an untreated stain. We recommend that you bring it in the cleaners as soon as possible. Any stain becomes more difficult to remove the longer it remains on the garment. Heat can set stains, so it’s best not to leave them in a hot car all day before taking them to the cleaners. Be sure to point out all stains to your dry cleaner.

When a garment's label says washable, can it be dry-cleaned?

The care label is only required by law to provide one proper way to clean the garment. Most garments are dry cleanable, which is the preferred method and is a gentler process. However, depending on how the garment is constructed, dyed and finished, it may need to be wet cleaned or washed. When in doubt, we test for the safest way to clean your garment.

Should I leave my clean garments in the plastic they are returned in from the Cleaners?

The bags are provided to protect the garments from dirt and dust until you get them home. It is best to remove the plastic bag and then place your garments in a climate controlled vented closet.

Is leather and suede cleaned the same way as other fabrics?

No. Special procedures and additives are used on leathers to help retain their color and texture.

What should I do if I get an ink stain on my clothes?

Removal is usually easier if the garment is brought in promptly with no home remedies applied. Home remedies such as hair spray, only makes the stain worse by creating a glue stain. Ink stains come in a variety of colors and complexions and might be water or oil based. Professional spotting techniques are the most effective way to remove ink stains.
Que dois-je faire si j'ai des taches d'encre sur mes vêtements?